For patients paying the pharmacy directly, most medications take 3 to 5 business days to compound after we receive payment. You will receive status notifications and updates about your prescription. You will receive an email with tracking information when your medication is ready to ship. For most orders, our standard shipping method is UPS 2-day delivery.
To cancel an order, please speak directly with one of our representatives who will evaluate where your customized prescription is in the compounding or shipping process, and determine whether or not the prescription can be canceled. Please contact the pharmacy as soon as possible if you need to cancel a prescription.
The best way to stay up to date on prescription status is to allow email and text messaging from the pharmacy. Contact the pharmacy to ensure this is set up. You can order a refill up to three weeks in advance. Please allow for additional processing time to ensure everything goes smoothly, and in the event that your doctor needs to be contacted for any reason regarding the prescription. If you are paying the pharmacy directly, new orders are estimated to ship within 3 to 5 business days after we’ve received payment.
Shipping addresses can be changed by speaking with a customer service representative as soon as you are aware of the change. Once the order arrives in our shipping department, the address cannot be changed.
Your prescription label contains dosage administration information. If you have additional questions, please call the pharmacy and ask to speak with a pharmacist.
If your tracking information shows your medication is delayed or delivered incorrectly or you have any other concerns regarding stability, speak to one of our pharmacists. We also encourage you to sign up for notifications from UPS.com.
Storage requirements are as personalized as our medications. Please review the information on your prescription label or contact the pharmacy with any questions using the phone number on the label.
Tracking information is sent via email. If you would like to track your orders, let our pharmacy know and provide a valid email address. We encourage you to sign up for alerts from UPS.com as well.
For patients paying the pharmacy directly for their prescription, 2-day shipping is included in the price. If faster shipping is required, you may request your shipping preference for an additional cost.
We do not bill your insurance. Most insurance companies do not cover personalized medications. You may find this article helpful in finding alternatives to insurance for compounded medications: “Ask the Pharmacist: Does My Insurance Cover Compounded Medications?“.
If you are paying for the medication yourself and require NDC information to submit to your insurance company for possible reimbursement, contact our Customer Experience Team by calling the number on your prescription label.
Our pharmacists are happy to refill the compounded medication your healthcare provider has prescribed for you.
Please look at the upper lefthand corner of the label on your medication to determine which Belmar Pharmacy to contact for a refill, and contact the pharmacy directly.
Confirm the location where your prescription has been filled by looking on your label. Call or email during business hours.
Belmar’s 503A pharmacies ship to all 50 states, Washington, DC, Puerto Rico, and Guam. Belmar’s 503B Outsourcing Facilities ship to 48 states and Washington, DC.
A compounding pharmacy prepares customized medications for individual patients based on a healthcare provider’s prescription. Unlike traditional pharmacies that dispense mass-produced drugs, compounding pharmacies create personalized formulations by adjusting dosage, removing allergens, combining medications, or changing forms to better meet a patient’s specific needs.
There are two types of compounding pharmacies. 503A pharmacies compound medications for individual patients. 503B outsourcing facilities produce medications for healthcare practices and facilities.
Learn more about what compounding pharmacies do and how they may benefit you.
Belmar Pharma Solutions is designated as both a 503A compounding pharmacy and as a 503B outsourcing facility. Both 503A pharmacies and 503B outsourcing facilities play an important role in meeting the needs of clinicians and patients when it comes to delivering personalized medicine. So which is the correct choice for your healthcare practice? The answer depends on what you are trying to accomplish. When you need an individualized prescription compounded for a specific patient, a 503A pharmacy is the right choice.
When you need non-patient-specific compounded medications, including hormones for office use without a patient prescription, a 503B outsourcing facility is the right solution. This option enables clinicians to maintain a supply of customized formulations in quantity, allowing administration to patients during an office visit.
503B outsourcing facilities are large-scale, FDA-regulated facilities that produce compounded medications, including hormones. This designation refers to section 503B of the Food, Drug, and Cosmetic Act, which describes the requirements that must be met for drug products compounded by or under the direct supervision of a licensed pharmacist in an outsourcing facility. The 503B designation was created with the passage of the Drug Quality and Security Act (DQSA) in 2013.
503A pharmacies are state-regulated compounding pharmacies that make individualized formulations following a prescription written for a specific patient by a specific prescriber. This designation refers to section 503A of the Food, Drug, and Cosmetic Act, which specifies requirements for the compounding of drug preparations for individual patients.
503A pharmacies are the “traditional” type of compounding pharmacy, producing individualized prescriptions. Medications, including hormones, prepared by a 503A compounding pharmacy, are intended for patient-specific use.
